Have a problem with mail server. using outlook as email client.
send/receive receives error (screen shot attached)
Task '[email protected] - Receiving' reported error (0x800CCC90) : 'Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: -ERR [SYS/PERM] Could not read message file'
How can I fix this problem?
Thanks for any help.
Foye Wilder
send/receive receives error (screen shot attached)
Task '[email protected] - Receiving' reported error (0x800CCC90) : 'Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: -ERR [SYS/PERM] Could not read message file'
How can I fix this problem?
Thanks for any help.
Foye Wilder
References:
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Responses (11)
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Accepted Answer
I really wouldn't open your port 81 to the open internet - you're just asking for someone to hack into the configuration side of your server! Use the firewall to restrict access to the local network instead. I'm assuming you've got ClearOS set up in gateway mode? - or using a router with port forwarding? - either way, close 81 to the outside world. If you need to access it from elsewhere, either set up a VPN (capability already in ClearOS), or pick an obscure unsused port number and port forward to 81, but don't open it directly. -
Accepted Answer
Foye Wilder wrote:
using chrome with address https://192.168.123.1:81
using address https://www.wildersoftware.com:81 receives the same response.
Looks like you don't have SSL certificate for your domain.
Therefor using an IP is working and your domain name not
You can use Letsencrypt for a free SSL certifcate
It looks like your are using an old version of COS ? -
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using chrome with address https://192.168.123.1:81
using address https://www.wildersoftware.com:81 receives the same response. -
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I am not familiar with the POP set up in cyrus-imap, only the IMAP set up but the folder structure may be the same. If so, all your files are under /var/spool/imap but it is best not to delete them from there. It may be an idea to look at the users' mailbox space then try something like:
then check for files pace change and then:/usr/lib/cyrus-imapd/cyr_expire -E 1s -X 1s
and check again. I use the first in a cron job. I don't need the second as I use IMAP and let my client do the pruning./usr/sbin/ipurge -f -d 14 */Trash
When you download with POP do you leave the messages on the server or delete them? It is usually a client option. -
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Lots of references on the M$ error:
http://www.recovery-tools.org/techtalk/fix-outlook-error-0x800ccc90.html
http://www.article.msoutlooktools.com/errors/fix-outlook-error-0x800ccc90.html
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_windows8-mso_365hp/outlook-cannot-connect-to-your-incoming-pop3-e/1e8a719b-177e-4d1b-b7d5-900c7eaa6ea9?auth=1 -
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I've tried googling but not got very far. A couple of things come to mind. Has your certificate expired:openssl x509 -in /etc/pki/cyrus-imapd/cyrus-imapd.pem -text -noout
The other thing is that I see from the logs cyrus is using TLS v1. Could outlook be objecting to it, requiring something stronger (v1.1 or v1.2)?
Have you tried restarting cyrus-imapd?
[edit]
Which versions of ClearOS and Outlook are you using?
[/edit] -
Accepted Answer
Use the IMAP/POP server from the community download.
This is on a server that I have been running for a while. It happened a few weeks ago but cleared up, now its back again
lines from log file Messages
Dec 22 10:01:32 wildersoftware sh: : lib_wrappers.c af_openInts 965 : open config file failed err (Permission denied)
Dec 22 10:01:32 wildersoftware sh: : lib_wrappers.c af_openInts 965 : open config file failed err (Permission denied)
Dec 22 10:01:32 wildersoftware sh: : lib_wrappers.c af_openInts 965 : open config file failed err (Permission denied)
lines from log file Maillog at time fo failure
Dec 22 09:54:26 wildersoftware pop3s[29627]: login: vpropc.wildersoftware.com [192.168.123.247] foye plaintext+TLS User logged in
Dec 22 09:55:36 wildersoftware master[3296]: process 29627 exited, status 0
Dec 22 10:01:04 wildersoftware master[30231]: about to exec /usr/lib/cyrus-imapd/pop3d
Dec 22 10:01:04 wildersoftware pop3s[30231]: executed
Dec 22 10:01:04 wildersoftware pop3s[30231]: accepted connection
Dec 22 10:01:04 wildersoftware pop3s[30231]: imapd:Loading hard-coded DH parameters
Dec 22 10:01:04 wildersoftware pop3s[30231]: SSL_accept() incomplete -> wait
Dec 22 10:01:04 wildersoftware pop3s[30231]: SSL_accept() succeeded -> done
Dec 22 10:01:04 wildersoftware pop3s[30231]: starttls: TLSv1 with cipher AES128-SHA (128/128 bits new) no authentication
Dec 22 10:01:04 wildersoftware pop3s[30231]: login: vpropc.wildersoftware.com [192.168.123.247] foye plaintext+TLS User logged in
Dec 22 10:02:46 wildersoftware master[3296]: process 30231 exited, status 0
The above maillog was at the time I checked email from outlook.
let me know is you need any other log displays
Foye -
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