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Mohd azmi
Mohd azmi
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Hi im trying to install ldap at my new clearos 7 busines

but the problem is this error is appear every time i click install


Account Manager Status
Install failed, please check your network connection
Monday, October 30 2017, 06:32 AM
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  • Accepted Answer

    Tuesday, October 31 2017, 01:30 PM - #Permalink
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    Turn on debugging and reload the page.

    touch /etc/clearos/webconfig.debug


    Don't forget to turn it off when you're done.

    rm -f /etc/clearos/webconfig.debug
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  • Accepted Answer

    Mohd azmi
    Mohd azmi
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    Tuesday, October 31 2017, 01:09 PM - #Permalink
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    Nick Howitt wrote:

    Can you give remote access to the devs as they suggested on ticket 556905?


    Hi i will update with them as now i follow this https://sfj48-fkj200.heiksthsd.cf/resources/documentation/clearos/content:en_us:kb_troubleshooting_re-initialize_openldap_directory#clearos_6
    to re-initialize_openldap now the Status
    Initializing ... only idk what should i do Master / Slave Synchronization anymore it just stuck forever
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  • Accepted Answer

    Tuesday, October 31 2017, 01:06 PM - #Permalink
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    Can you give remote access to the devs as they suggested on ticket 556905?
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  • Accepted Answer

    Mohd azmi
    Mohd azmi
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    Tuesday, October 31 2017, 12:35 PM - #Permalink
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    Nick Howitt wrote:

    Please can you still try configuring the interface with an IP address?

    Hi
    yes i still can. just cant enter directory get error 500
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  • Accepted Answer

    Tuesday, October 31 2017, 12:17 PM - #Permalink
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    Please can you still try configuring the interface with an IP address?
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  • Accepted Answer

    Mohd azmi
    Mohd azmi
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    Tuesday, October 31 2017, 08:58 AM - #Permalink
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    Nick Howitt wrote:

    Can I ask you to try configuring eno1 with an IP address in a different subnet to the other LAN interfaces?


    i already manage to install it but problem now error 500

    problem now is blank page when i go to
    https://10.11.11.1:81/app/openldap_directory

    error This page isn’t working

    10.11.11.1 is currently unable to handle this request.
    HTTP ERROR 500
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  • Accepted Answer

    Tuesday, October 31 2017, 08:56 AM - #Permalink
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    Can I ask you to try configuring eno1 with an IP address in a different subnet to the other LAN interfaces?
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  • Accepted Answer

    Mohd azmi
    Mohd azmi
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    Tuesday, October 31 2017, 02:23 AM - #Permalink
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    [root@gateway ~]# ifconfig
    eno1: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
    inet6 fe80::a6ba:dbff:fedf:20b6 prefixlen 64 scopeid 0x20<link>
    ether a4:ba:db:df:20:b6 txqueuelen 1000 (Ethernet)
    RX packets 1636880 bytes 1583098470 (1.4 GiB)
    RX errors 0 dropped 0 overruns 0 frame 0
    TX packets 1203816 bytes 422244992 (402.6 MiB)
    TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
    device interrupt 16

    eno2: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
    inet 10.11.11.1 netmask 255.255.255.0 broadcast 10.11.11.255
    inet6 fe80::a6ba:dbff:fedf:20b7 prefixlen 64 scopeid 0x20<link>
    ether a4:ba:db:df:20:b7 txqueuelen 1000 (Ethernet)
    RX packets 1105865 bytes 417247077 (397.9 MiB)
    RX errors 0 dropped 28 overruns 0 frame 0
    TX packets 1360541 bytes 1112973981 (1.0 GiB)
    TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
    device interrupt 17

    eno1.500: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
    inet 10.11.10.1 netmask 255.255.255.0 broadcast 10.11.10.255
    inet6 fe80::a6ba:dbff:fedf:20b6 prefixlen 64 scopeid 0x20<link>
    ether a4:ba:db:df:20:b6 txqueuelen 1000 (Ethernet)
    RX packets 1636895 bytes 1547091459 (1.4 GiB)
    RX errors 0 dropped 0 overruns 0 frame 0
    TX packets 1203825 bytes 412455445 (393.3 MiB)
    TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0

    lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536
    inet 127.0.0.1 netmask 255.0.0.0
    inet6 ::1 prefixlen 128 scopeid 0x10<host>
    loop txqueuelen 1 (Local Loopback)
    RX packets 380 bytes 31304 (30.5 KiB)
    RX errors 0 dropped 0 overruns 0 frame 0
    TX packets 380 bytes 31304 (30.5 KiB)
    TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0

    ppp0: flags=4305<UP,POINTOPOINT,RUNNING,NOARP,MULTICAST> mtu 1490
    inet 175.143.42.33 netmask 255.255.255.255 destination 1.9.183.254
    ppp txqueuelen 3 (Point-to-Point Protocol)
    RX packets 1630203 bytes 1531748262 (1.4 GiB)
    RX errors 0 dropped 0 overruns 0 frame 0
    TX packets 1197563 bytes 385920693 (368.0 MiB)
    TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0




    # Network mode
    MODE="gateway"

    # Network interface roles
    EXTIF="ppp0"
    LANIF="eno1 eno1.500 eno2"
    DMZIF=""
    HOTIF=""

    # Domain and Internet Hostname
    DEFAULT_DOMAIN="ezq.dynu.net"
    INTERNET_HOSTNAME="gateway.ezq.dynu.net"

    # Extra LANS
    EXTRALANS=""

    # ISP Maximum Speeds
    PPP0_MAX_DOWNSTREAM=0
    PPP0_MAX_UPSTREAM=0
    ENO1_MAX_DOWNSTREAM=0
    ENO1_MAX_UPSTREAM=0


    Network mode id gateway


    UPDATE:
    manage to install afTer enable some repo..
    problem now is blank page when i go to
    https://10.11.11.1:81/app/openldap_directory

    error This page isn’t working

    10.11.11.1 is currently unable to handle this request.
    HTTP ERROR 500
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  • Accepted Answer

    Monday, October 30 2017, 06:17 PM - #Permalink
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    Can you post the output of "ifconfig" and the contents of /etc/clearos/network.conf? What mode is ClearOS in - gateway or standalone?
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