When I add a new website, I get this error: Oops! Software is not installed.
I'm not sure what software is not installed. The message is too vague. Anyone has any suggestions what is missing?
COS 7.6 all up to date
TIA
I'm not sure what software is not installed. The message is too vague. Anyone has any suggestions what is missing?
COS 7.6 all up to date
TIA
In Web Server
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Accepted Answer
I know it has been a long time, but I should update this anyway.
Problem seems to be that I had set the site to use PHP 5.6 and it is not installed on the system.
After a long time (and lots of family health issues) I decided it was time to just reinstall the server and get past whatever change I had made to it that caused the issue. So I installed a new server, created certificates, setup domains, web server default site, added two sites with php 7 and all, it all seemed fine,until I tried to add a single site with PHP 5.6 enabled. The error message came up and I figured I would compare to the older server (I had not deleted its VM yet) and I noticed that only the new site had php 5.6. I changed that single setting to php 7.0 and the message was gone.
So I boot the older VM with the original issue and changed the sites that had php 5.6 to 5.4 and the error message was gone.
Didn't fix the issue but now I know why
this thread also helped.
https://sfj48-fkj200.heiksthsd.cf/clearfoundation/social/community/php-engines-update-including-php-7-2
Problem seems to be that I had set the site to use PHP 5.6 and it is not installed on the system.
After a long time (and lots of family health issues) I decided it was time to just reinstall the server and get past whatever change I had made to it that caused the issue. So I installed a new server, created certificates, setup domains, web server default site, added two sites with php 7 and all, it all seemed fine,until I tried to add a single site with PHP 5.6 enabled. The error message came up and I figured I would compare to the older server (I had not deleted its VM yet) and I noticed that only the new site had php 5.6. I changed that single setting to php 7.0 and the message was gone.
So I boot the older VM with the original issue and changed the sites that had php 5.6 to 5.4 and the error message was gone.
Didn't fix the issue but now I know why
this thread also helped.
https://sfj48-fkj200.heiksthsd.cf/clearfoundation/social/community/php-engines-update-including-php-7-2
Responses (10)
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Accepted Answer
Nick Howitt wrote:
Unfortunately, if you reinstall, PHP 5.6 is no longer available. This is outside our control. The work that was never done was to change the app not to show 5.6 unless it was already installed. On the other hand, 7.2 is now available. Lose one and gain one.
This is probably what confused me the most. I have a system that was installed before and still runs fine, but doesnt show this error. So I was under the impression that I had done something wrong. -
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Nick Howitt wrote:
Get ready to go to the webserver screen then enable webconfig debugging with:
Then go to your Web Server screen and get the Ooops. Then delete /etc/clearos/webconfig.debug to stop the debug log building. Have a look at log in /var/log/webconfig/debug.log for errors. There are always a few trivial ones so don't worry about them. The major failure is often quite obvious with a number of failed PHP calls with line numbers.touch /etc/clearos/webconfig.debug
Did this and got a big file, not sure what parts I should post here. File is 1.4Mb, and I dont know if i should replace the domain entries with something generic like domain.com. Any suggestions -
Accepted Answer
Get ready to go to the webserver screen then enable webconfig debugging with:
Then go to your Web Server screen and get the Ooops. Then delete /etc/clearos/webconfig.debug to stop the debug log building. Have a look at log in /var/log/webconfig/debug.log for errors. There are always a few trivial ones so don't worry about them. The major failure is often quite obvious with a number of failed PHP calls with line numbers.touch /etc/clearos/webconfig.debug
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Did a reinstall without removing anything, nothing changed it seems
yum reinstall app-web-server
Loaded plugins: clearcenter-marketplace, fastestmirror
ClearCenter Marketplace: fetching repositories...
Loading mirror speeds from cached hostfile
* clearos: mirror2-newyork.clearos.com
* clearos-centos: download1.clearsdn.com
* clearos-centos-sclo-rh: download1.clearsdn.com
* clearos-centos-updates: download1.clearsdn.com
* clearos-contribs: mirror2-newyork.clearos.com
* clearos-epel: download1.clearsdn.com
* clearos-fast-updates: download1.clearsdn.com
* clearos-infra: mirror2-newyork.clearos.com
* clearos-updates: mirror2-newyork.clearos.com
* private-clearcenter-dyndns: download2.clearsdn.com:80
* private-clearcenter-roundcubemail: download3.clearsdn.com:80
clearos | 3.7 kB 00:00:00
clearos-centos | 3.6 kB 00:00:00
clearos-centos-sclo-rh | 3.0 kB 00:00:00
clearos-centos-updates | 2.9 kB 00:00:00
clearos-contribs | 3.5 kB 00:00:00
clearos-epel | 2.9 kB 00:00:00
clearos-fast-updates | 3.0 kB 00:00:00
clearos-infra | 3.5 kB 00:00:00
clearos-updates | 3.5 kB 00:00:00
private-clearcenter-dyndns | 3.0 kB 00:00:00
private-clearcenter-roundcubemail | 3.0 kB 00:00:00
Resolving Dependencies
--> Running transaction check
---> Package app-web-server.noarch 1:2.5.2-1.v7 will be reinstalled
--> Finished Dependency Resolution
Dependencies Resolved
=================================================================================================================================================
Package Arch Version Repository Size
=================================================================================================================================================
Reinstalling:
app-web-server noarch 1:2.5.2-1.v7 clearos-updates 18 k
Transaction Summary
================================================================================================================================================
Reinstall 1 Package
Total download size: 18 k
Installed size: 72 k
Is this ok [y/d/N]: y
Downloading packages:
app-web-server-2.5.2-1.v7.noarch.rpm | 18 kB 00:00:00
Running transaction check
Running transaction test
Transaction test succeeded
Running transaction
Installing : 1:app-web-server-2.5.2-1.v7.noarch 1/1
Verifying : 1:app-web-server-2.5.2-1.v7.noarch 1/1
Installed:
app-web-server.noarch 1:2.5.2-1.v7
Complete! -
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This may sound odd, but do you have the web server app installed? I think Marcel had the same problem. If it is installed you may need to enable webconfig debugging ("touch /etc/clearos/webconfig.debug) to see where it is tripping up. Remove the webconfig.debug file afterwards as it generates a huge amount of logging.
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