Forums

Resolved
0 votes
I am a huge fan of ClearOS. Have been using it for quite a while now. For one of our customer we have installed clearOS pro and Zarafa small business last year. They were using MS Office 2010. Everything was working flawlessly. We connected each outlook 2010 with Zarafa MAPI client to work as it would with Exchange server.

Recently we upgraded MS Office 2010 to MS Office 2013. The Zarafa client will not install any more. It kept saying issues with Office 2013. I downloaded the very latest Zarafa Client 7.2 from Zarafa Portal but still the same issue.

Anybody got any clue how to setup outlook 2013 to work with Zarafa MAPI?
In Mail
Friday, May 01 2015, 11:26 PM
Share this post:
Responses (6)
  • Accepted Answer

    Monday, May 11 2015, 09:37 AM - #Permalink
    Resolved
    0 votes
    Wasim Ahmed wrote:

    I think i spoke too soon. :(
    Although Zarafa client was installed properly and i can see the plugin in Outlook new accout setup window, I now have new issue.
    When i select Zarafa Server under Other to create a new box, a prompt comes up "Information Service is not installed."

    After much looking it appears that this issue is normal for 64 bit version outlook. Is tha tcorrect? Do i not have any way to use Zaraf with Windows 8.1 64 bit with Outlook 2013 64 bit??


    Zarafa does not support 64-bit version of outlook, you must use 32-bit version only. I doubt they will work on this as they are phasing out outlook from next year. Do you need 64-bit? I've only seen benefits if you have large spread sheets.
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, May 05 2015, 03:52 PM - #Permalink
    Resolved
    0 votes
    Peter Baldwin wrote:

    I believe the 7.2 client only works with the Zarafa 7.2 server, and that's not available in ClearOS 6. Are you running Zarafa 7.0 or 7.1?

    The Zarafa Server is 7.1.5.
    The reply is currently minimized Show
  • Accepted Answer

    Tuesday, May 05 2015, 02:13 AM - #Permalink
    Resolved
    0 votes
    I believe the 7.2 client only works with the Zarafa 7.2 server, and that's not available in ClearOS 6. Are you running Zarafa 7.0 or 7.1?
    The reply is currently minimized Show
  • Accepted Answer

    Monday, May 04 2015, 05:16 PM - #Permalink
    Resolved
    0 votes
    I think i spoke too soon. :(
    Although Zarafa client was installed properly and i can see the plugin in Outlook new accout setup window, I now have new issue.
    When i select Zarafa Server under Other to create a new box, a prompt comes up "Information Service is not installed."

    After much looking it appears that this issue is normal for 64 bit version outlook. Is tha tcorrect? Do i not have any way to use Zaraf with Windows 8.1 64 bit with Outlook 2013 64 bit??
    The reply is currently minimized Show
  • Accepted Answer

    Monday, May 04 2015, 03:27 PM - #Permalink
    Resolved
    0 votes
    Dave Loper wrote:

    Zarafa client is usually behind Outlook on the release of the MAPI client.

    As such, you sometimes have to use an older minor revision of Outlook to get it happy:

    http://www.zarafa.com/wiki/index.php/Zarafa_Outlook_2013_Support

    Thanks for the response Dave!

    My outlook version is 15.0.4711.1000. Using the older version of the Zarafa Client 7.1.6 Build 42574 worked just fine. This is an important information to keep in mind when i am setting up Outlook for my clients.
    The reply is currently minimized Show
  • Accepted Answer

    Saturday, May 02 2015, 05:54 PM - #Permalink
    Resolved
    1 votes
    Zarafa client is usually behind Outlook on the release of the MAPI client.

    As such, you sometimes have to use an older minor revision of Outlook to get it happy:

    http://www.zarafa.com/wiki/index.php/Zarafa_Outlook_2013_Support
    The reply is currently minimized Show
Your Reply