Dirk Albring wrote:

Pretty sure you have to maintain a subscription to access the marketplace and antimalware definition updates, if you're a business. I'm not so sure about the community edition since I haven't used that in a while. I don't think COS is maintaining updates though, so I don't know if it's worth maintaining a subscription. Have you tried registering your system under the Webconfig>System>Settings>System Registration?

Hi Dirk,

Well, I understand you have to pay for updates, but then why is clearfoundation charging our credit card yearly and our ClearOS asking to be registered? Aren't those charges for updates and/or upgrades? Isn't ClearOS part of ClearFoundation? Are they two different entities? I am confused. I am telling our accountant what I am seeing and what ClearOS is asking for to register our ClearOS server and he is pointing at all the credit card charges since 2018 by ClearFoundation. How do I resolve this and/or get in touch with ClearFoundation?