meantime, I did also contact TuCows! Will also keep you updated.

Herm Harrison wrote:

Like Others, we have initiated transferring our domain registration, but will no response to support tickets and phones at ClearCenter not being answered, it is a frustrating time. I have reached out to TuCows who is the actual Registrar with Clear being a reseller to see if they can provide any assistance, but have not heard back. If I receive any assistance from TuCows, I will share so others can benefit.

We have updated the NS records through the portal which for the moment is functioning, but whether this actually initiates any action is unknown. At this point, it doesn't appear making changes in the ClearCenter Portal translates to actual changes.