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Feel free to post any issues or questions you see here, as we are actively working to ensure any migration hiccups are resolved quickly.

Hope you enjoy the new ClearOS Website and Community Forums. :)
Wednesday, April 15 2015, 09:55 PM
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  • Accepted Answer

    Wednesday, April 15 2015, 10:54 PM - #Permalink
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    Also, let us know if you have suggestions or questions. We also need to know about any problems or glitches that you may see. Thanks for all you guys do for the community and helping to make ClearOS better.
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  • Accepted Answer

    Thursday, April 16 2015, 12:33 AM - #Permalink
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    Loving the new ClearOS Website and ClearOS Then & Now Video
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  • Accepted Answer

    Thursday, April 16 2015, 01:14 PM - #Permalink
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    Looks good so far - one issue, when logging in from the Forum using the Tools menu I'm presented with "no valid authorisation system in use"

    Doesn't seem to appear when I login via the main page?

    Also Brian linked a now and then video above - which doesn't appear to display?

    EDIT: Also noticed if I click Logout - it redirects back to https://www-devel.clearos.com/ not https://clearos.com
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    Thursday, April 16 2015, 02:57 PM - #Permalink
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    I also experience the "no valid authorisation system in use" message. Dave explained that the reason is that the login system is offline.

    but i can login and post messages...
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  • Accepted Answer

    Thursday, April 16 2015, 05:23 PM - #Permalink
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    Marcel van Leeuwen wrote:

    I also experience the "no valid authorisation system in use" message. Dave explained that the reason is that the login system is offline.

    but i can login and post messages...
    I am getting the same problem

    Nick
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  • Accepted Answer

    Thursday, April 16 2015, 06:35 PM - #Permalink
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    Some Users are getting a Timezone Error when they login as well. I do too on my other account, but this account i created seems to be working fine
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  • Accepted Answer

    Thursday, April 16 2015, 06:39 PM - #Permalink
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    I had that problem too earlier today but now it seems to be ok. On the other Hand some Users reported they were getting a Timezone Error on login, which i also got on my other accoujnt which was imported from the other site.
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  • Accepted Answer

    Thursday, April 16 2015, 06:41 PM - #Permalink
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    Are you guys able to get in and post messages now? Is the error still popping for you?

    Here's the video (will see if this works..) ;)

    ClearOS Then and Now
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  • Accepted Answer

    Thursday, April 16 2015, 06:44 PM - #Permalink
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    I had the same problem earlier today but it seems to be ok now. On the other hand though... some users reported having a timezone error upon login. Anyone else getting this? I get it too on my other account which was imported from the other site, but on this account i created over the new page it works fine.
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    Thursday, April 16 2015, 06:59 PM - #Permalink
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    When login i don't get this error anymore "no valid authorisation system in use". James confirmed that it's fixed.

    When I logout I'll get redirected to https://www-devel.clearos.com. Bug?
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    Thursday, April 16 2015, 07:04 PM - #Permalink
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    I can't edit a post when I click save nothings happens.

    The video Brian Night posted is working for me.
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  • Accepted Answer

    Thursday, April 16 2015, 07:04 PM - #Permalink
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    @Marcel - login error message has been fixed, redirect to "devel" on logout will be fixed soon. ;)

    Still fine tuning a few things like that. Good catch. Keep them coming.
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  • Accepted Answer

    Thursday, April 16 2015, 07:08 PM - #Permalink
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    @Shaun - can you tell me your username on your old account so I can ensure it's activated on the backend? May have been de-activated during a migration for some reason.
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    Thursday, April 16 2015, 07:08 PM - #Permalink
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    I also saw the sub domain www-newdevel.clearos.com once...
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  • Accepted Answer

    Thursday, April 16 2015, 07:13 PM - #Permalink
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    Marcel, those are the things we're finding.. all "devel" "newdevel" etc references.

    I also replicated your edit > save bug, and we've added that to the fix list. Keep em' coming slugger. ;)
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    Thursday, April 16 2015, 07:29 PM - #Permalink
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    btw good video. In my opinion it's a good explanation of ClearOS.

    ps We should start a fan site for actor Dave. :)
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  • Accepted Answer

    Friday, April 17 2015, 05:28 AM - #Permalink
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    Devin Johnson wrote:

    @Shaun - can you tell me your username on your old account so I can ensure it's activated on the backend? May have been de-activated during a migration for some reason.


    My old account has the username Tokolosh :D which is the same name i use on clearcenter
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  • Accepted Answer

    Friday, April 17 2015, 04:08 PM - #Permalink
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    How do you jump to the last post in a thread, for example this one? Clicking on New, View Last Reply and the thread title all take you to the same link which shows only the first few posts. You then have to click on Load More Replies multiple times to get to the end of the thread. Ditto clicking on "View Replies" in the thread.
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    Friday, April 17 2015, 04:28 PM - #Permalink
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    You can only do view last reply on the thread you want to access. When you accessed the thread you can only do "load more replies" or select latest...
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  • Accepted Answer

    Friday, April 17 2015, 06:46 PM - #Permalink
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    That makes it pretty hostile when trying to get to the end of a multi-page thread :(
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    Friday, April 17 2015, 07:17 PM - #Permalink
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    Nick, latest reply is working fine for me. I'm not sure but have you seen the "latest reply" link when browsing all threads? That link jumps to the latest reply.
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    Friday, April 17 2015, 07:22 PM - #Permalink
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    hmmm, I see your problem Nick this thread now contains more pages and then it's not jumping to the latest post. Weird.., I hope this is a bug and not the way this forum works.
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    Friday, April 17 2015, 07:55 PM - #Permalink
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    with "latest reply" I meant "view last post". I tried to edit the post but due a bug this is not yet possible.
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  • Accepted Answer

    Friday, April 17 2015, 08:05 PM - #Permalink
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    Yes, I could not see you "latest reply". Thy going to the last reply in the ClearOS 7 thread!

    Also there is no indication here of when there is a new post to a thread :( You have to look at the last post time and hope you remembered when you last looked.

    It would also be nice to see the last poster - perhaps more important/useful than the thread originator.
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  • Accepted Answer

    Friday, April 17 2015, 08:08 PM - #Permalink
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    Blast. Can't correct my typo. Thy -> Try.

    ..... but I see you've managed to get to the end of that thread and post.
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    Friday, April 17 2015, 08:23 PM - #Permalink
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    Nick, what I do is go to community forums and then select latest on the top right corner. Now you can see the latest posts.
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    Friday, April 17 2015, 08:27 PM - #Permalink
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    Also you are automatically subscribed to a thread. You can disable this via the first post of the thread. The envelop on the right.
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  • Accepted Answer

    Friday, April 17 2015, 08:40 PM - #Permalink
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    OK, but on the old site there was an unread post count on every thread which was reset every time you logged off and every time you read the thread. It made it much easier to see new posts. That is quite a common feature on other forums I visit.
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  • Accepted Answer

    Sunday, April 19 2015, 04:33 AM - #Permalink
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    Nick, will get that concern fixed. Thank you for the feedback, agree with you. :)
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  • Accepted Answer

    Sunday, April 19 2015, 06:16 AM - #Permalink
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    Thanks Michael. Logging on this morning I did not even new the New flags!
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  • Accepted Answer

    Sunday, April 19 2015, 07:32 AM - #Permalink
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    Nick Howitt wrote:

    That makes it pretty hostile when trying to get to the end of a multi-page thread :(


    "I agree with Nick"

    The one time ive tried to use it, on IOS, its really slooooooooow.
    Trying to get through multiple page posts by keep pressing 'load more replies' is tedious.
    I couldnt seem to edit the post I made, despite enteing the captcha, it didnt Save.
    Think carefully about too many captchas.
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    Sunday, April 19 2015, 10:06 AM - #Permalink
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    It's now 12.04 pm (local time) and the site and forums are much faster. Is it just me or is something changed?
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    Sunday, April 19 2015, 10:13 AM - #Permalink
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    When you have a thread with a few pages the link "view last reply" is not jumping to the latest post. Can this be fixed?

    Nick mentioned this.., not sure if this is clear...
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  • Accepted Answer

    Sunday, April 19 2015, 01:35 PM - #Permalink
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    Hi Nick, under the original post there is a box on the right hand side - you can change sort order to 'latest' so that top entries are the most recent replies. Does that help?
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  • Accepted Answer

    Sunday, April 19 2015, 01:53 PM - #Permalink
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    Couple of other minor observations :) :-

    - font size in quote boxes are LARGE (https://clearos.com/clearfoundation/social/community/clearos-7-update#reply-63240)
    - in mobile view the avatar profile column takes up 80% of the screen width, limiting the page view (http://mobiletest.me/htc_one_emulator/#u=https://clearos.com/clearfoundation/social/community)
    - page load times seem sluggish (10secs+), chrome page audits suggest we could optimise and combine multiple CSS (40No.) / Javascript (33No.) to improve caching. The main cause seems to be various javascripts being loaded?
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  • Accepted Answer

    Sunday, April 19 2015, 04:24 PM - #Permalink
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    @Tim, Thanks I had not noticed the sort box. It helps a bit, but then you are replying at the bottom of the page to a post at the top which makes referencing the post a PITA. I suppose I could quote then delete the quote.

    So far I am finding the forum very frustrating. Not being able to go directly to the first unread post (which is not necessarily the last post) or selecting pages directly, the NEW post indicator is unreliable, often not showing when further posts have been made. I seem to get logged off when the PC goes to sleep (not sure if it is sometimes or always). As you say, page load times are very slow so paging through posts is bad. Not being able to see who the last poster is is also a little frustrating as it could have been me. Having said that I knew you were the last poster here because it showed your photo, so I may have to stick up my own mug shot at last! I've never come across this type of forum before and initial impressions aren't brilliant

    .... and to add icing to the cake and absolutely no fault of the ClearOS team, at work, because it is new and uncategorised by work's content filter I am blocked from viewing clearos.com and there is no business case I can present to work to make the site an exception!
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  • Accepted Answer

    michaelk
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    Sunday, April 19 2015, 08:39 PM - #Permalink
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    Hello, nice new site!
    I'm looking on this site/forum the last view days, but the page loading time is very long.
    It takes 5 to 9 seconds to load a single page.
    I'm living in The Netherlands i have test it with 3 different connections.
    With my gigabit fiber connection.
    With a 200 Mbit cable connection.
    With my mobile phone Vodafone 4g+ 25> Mbit
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  • Accepted Answer

    Monday, April 20 2015, 05:58 AM - #Permalink
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    Guys, Great suggestions and feedback. You should see many of these issues and bugs addressed over the coming days. Please plan to re-test and provide a new round of feedback in about 72 hours. Thanks again! :)
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  • Accepted Answer

    Monday, April 20 2015, 10:49 AM - #Permalink
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    When you logout it seems to still try to redirect to www-newdevel.clearfoundation.com. The other things i see have been mentioned already ;)
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  • Accepted Answer

    Tuesday, April 21 2015, 07:25 AM - #Permalink
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    There also appears to be no way to mark all forums/threads/whatever as 'read' - all the posts that have been pulled across show up as 'new' - and I'd rather not plow my way through everything to 'clear out' those I've already read or not interested in!
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